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Great examples of customer service and how to get there yourself…

Jackie Huba discusses the best and worst of customer service in the mobile industry. What’s really remarkable about this post is that only one company was mentioned. All the other examples are of individuals. Is the key hiring better people or empowering the ones you’ve already got?

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This entry was posted on Friday, October 5th, 2007 at 2:47 am and is filed under Customer Service. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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