From the monthly archives:

April 2008

After suffering a tragic injury as a young man, Dan Ariely wanted to know what sorts of treatment hurt less. Was it better – as the adage says – to rip the band-aid off all at once? Or was it better to slowly peel the bandages off? Questions such as these led Ariely to the field of behavioral economics, where he continued to ask questions about why people sometimes pay too high a price when logic would dictate otherwise. He outlines what he’s learned in his terrific book, “Predictably Irrational: The Hidden Forces That Shape Our Decisions”.

Ariely examines the relationships between relative prices and purchase decisions, procrastination and decision making, the costs of social norms vs. economic transactions, and what causes people to cheat. Smart, well-written, often funny and occasionally poignant, Ariely brings both a scientist’s detachment and a moralist’s passion to these and other issues. Business managers and marketers will gain tremendous insights for setting prices designed to sell, and everyone will learn more about who we are and why we do what we do. I highly recommend picking up a copy.

Whether you set prices – or simply want to avoid paying a price too high – “Predictably Irrational” is worth every penny. Grab a copy today.

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James Buck\'s Arrested twitter message

I’ve been tracking the business value of Twitter on thinks repeatedly. Now CNN has a story highlighting its power in a life-or-death situation. What’s most important about tools such as these is not the tool. It’s how you use it and whether it’s used by the people you connect with – whether customers or friends. The key to social networking, social media, or social tools is not networking, media, or tools. It’s social. Without the people, the tool is useless.

Willie Sutton famously explained his reason for robbing banks: “That’s where the money is.” As you plan your social strategy, have you given enough thought to where the customers are?

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When was the last time you found what you were looking for? This week’s thinks Ecommerce Link Digest links up to all the ways your customers find what they want.

Enjoy your weekend everyone. And hope to find you right back here next week.

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What social networks work for you?

April 23, 2008 Social Media

John Jantsch over at Duct Tape Marketing looks at the value of LinkedIn for increasing sales, which poses an interesting question:

What social networks do you use and which ones work for your business?

For instance, on this blog I get a fair bit of (qualified, meaningful) traffic from:

Twitter
StumbleUpon
LinkedIn
MyBlogLog

What works for you? Tell us in the comments [...]

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Can you live without a mobile phone?

April 22, 2008 Mobile

We’ve all become attached to our mobile devices. Here’s how much.

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Get your customers to opt in (Guide to Small Business Ecommerce Strategy)

April 21, 2008 E-commerce

Opt in vs. opt out on forms can have a huge impact on acceptance. And the perception of your brand as a spammer.

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