From the monthly archives:

January 2010

Are your customers a puzzle? Or a mystery?

January 20, 2010 E-commerce

What makes us think we know our customers and their desires as much as we do? Is it possible we’re asking the wrong questions?

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How much should you care about your home page?

January 19, 2010 E-commerce

Unlike a traditional landing page, the answers to your customer’s question is usually not on your home page. How do you draw the customer in?

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Twitter Weekly Updates for 2010-01-17

January 17, 2010 twitter

O! merciless presentation! Why won't you write yourself? #
Does Facebook understand privacy? http://is.gd/65ap9 #
Does anyone know why my WP blog's RSS feed keeps truncating the feed through FeedBurner? I don't want excerpts, but I'm getting 'em. Help? #
@clr I've looked everywhere I can in FeedBurner, but haven't had any luck. Distressing. in reply to clr [...]

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5 ways to put social to work for your business (Small Business E-Commerce Link Digest – January 15, 2010)

January 15, 2010 Social Media

You don’t need a huge list. Start with these 5 ways to put social to work for your business.

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Twitter Weekly Updates for 2010-01-10

January 10, 2010 twitter

Hey, has anyone heard anything about the Nexus One yet? It's weird. Almost like there's a communications blackout. #
Sorry. Couldn't resist. #
Huh. I hadn't heard. IT’S OFFICIAL: Google’s Nexus One Phone Revealed http://viigo.im/1YSa #
I dunno. Seth seems a little cynical this morning. RT @ThisIsSethsBlog Seth's Blog: Evolution of every medium http://bit.ly/7JpiK4 #
Very cool. [...]

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Is this the year of mobile? (Small Business E-commerce Link Digest – January 9, 2010)

January 9, 2010 Mobile

This week’s links are nothing but mobile, mobile, mobile. We think it’s kind of a big deal.

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