From the category archives:

Bing

I don’t know if you’ve heard, but there’s some kind of big football game going on this weekend. Troy Polamalu and his apparently genetically-enhanced hair are going up against people who think they’ll improve their hairstyles by wearing faux cheese wedges in place of hats. And you thought you had fans just because someone “Liked” your brand on Facebook! Here’s a quick look at Troy before getting on with the links:

Well, that was fun, huh? What do you mean, “Not really”? Ah, well. You can’t please everyone. Of course, if there’s one thing the week before the SuperBowl doesn’t need, it’s more build up. So, without further ado, let’s kick off this week’s links:

Enjoy your weekend everyone. I hope your team wins (especially if it’s the Packers—sorry, I’m an NFC guy at heart). But no matter what happens, remember we’ll be right here next week Monday Morning Quarterbacking the best of online marketing and e-commerce. See you then!



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Facebook and Bing partner for searchBig news in the social search sphere yesterday, as Microsoft and Facebook announced that Bing search results will include things your friends “Liked” on Facebook. They’re also working on including Facebook profile information into people searches on Bing. All of which is pretty cool stuff.

But here’s the question: Should you care? Will this matter to your business? Let’s look at the facts:

  1. According to Comscore, Bing increased its search share in September to 11.2%, a 1 percent gain. Google also increased its search share 1 percent – from 65.4% to 66.1%. Advantage: Google.
  2. Bing plans to grow its share by partnering with Yahoo. Of course, with both Bing and Google gaining share in the last month, guess where that share came from? You got it: Yahoo. In fact, Yahoo might be selling itself to AOL. Oh, and AOL’s search is powered by Google. While it’s too soon to say how this shakes out (I could easily see M$ buying AOL out of its deal if they do pony up for Yahoo), I’d still say the advantage leans in Google’s favor.
  3. Facebook’s “Like” data is a really big deal. Mashable reports that the “Like” button is used on over 2 million sites, to say nothing of Facebook’s half-a-billion users clicking their preferences everyday. Advantage: Microsoft. Big time.

So, who wins? Well, loads of folks out on the Web think this is a huge deal for Microsoft and Facebook. And, I definitely agree that this is a big step forward for how search engines rank results. But, this deal only makes sense for Microsoft and Facbook if consumers use Bing. If even a small percentage of Facebook’s 500 million friends start using Bing regularly for searches, either inside Facebook or on the site itself, then Google ought to be worried. At the same time, given its enormous share, I wouldn’t end your Google AdWords campaign just yet.

I always like to give you a conclusive answer. But, in this case, time – and customers – will tell. The real takeaway here is to stay tuned. I think social search isn’t remotely settled yet.

What do you think? Should Google’s geeks be quaking in their sandals and socks? Or is this nothing but a bunch of hot air? Tell us what you think in the comments.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

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You’ve really got to hand it Microsoft. Their new search engine, Bing, is getting lots of love from both customers and the media in its first couple months of life. Now comes a report that claims customers click on ads on Bing much more often than on Google. For anyone looking to get involved in search marketing – or any type of marketing at all – those are “sit up and take notice” kind of numbers.

Even more impressive is its relative share of clicks. Erick Schonfeld does a good job of breaking down the data in the report and for me, this is the interesting bit:

  • 78% of all clicks came from Google.
  • 12% from Yahoo!
  • 10% from Bing

Considering they’ve only been around a handful of weeks, that’s very good news for Bing. Relative to their share of impressions (7%), they’re getting a disproportionately large chunk of the clicks. So, opportunities definitely exist, so long as they fit with your business.

What do I mean by that?

Well, Bing’s demographics – much like Microsoft’s historical averages – skew a little older and a little lower on measures of education and income when compared with Google. For instance, here’s a comparison of income statistics:

Bing Demographics [Source: Quantcast.com]

Google demographics [Source: Quantcast.com]

While that may not matter in all categories, some businesses may find that Bing’s users don’t fit their demographic profile. Or, they might fit the profile well, but not drive enough traffic to generate meaningful income. Back when I was selling an economy-priced product, MSN significantly outperformed Google on a cost-per-acquisition basis. The flip-side is that Google crushed MSN from a traffic perspective. Ah, the joys of trade-offs.

Clearly, you should always pay attention to items growing this fast. And there’s no doubt Bing makes the cut here. But it needs to make sense for your business, too. Don’t follow the herd just because they’re chasing a popular story.

If any of this sounds familiar to you, it should. It’s very much in line with our advice when Bing first launched: make sure it’s covering your basics first, then test for added benefit.

We’ll keep our eyes on Bing and keep you posted over time. In the meanwhile, how’s Bing working for you? Tell us about it in the comments.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

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What you should do about Bing

June 8, 2009 Bing

Microsoft’s Bing looks to heat up competition in the search engine business. What does it mean for your business?

Read the full article →