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bryan eisenberg

As you’re all aware, Friday means link love here at thinks. And this Friday’s no exception. As ever, there are tons of tips on the Inter-Tubes to tide you over this weekend and a key focus this week seems to be all about how to stretch your marketing dollar and do more with less. To wit:

  • The incomparable Bryan Eisenberg offers a radical, though damn fine, idea on how to trim your online ad budget. Bryan notes,
    “No online budget doesn’t have some fat to trim.”

    That echoes our mantra that you should always ask, “What’s the least you can do?” Bryan includes a heap of tips to help answer that question.

  • Long-time FOT (that’s Friend O’ Thinks for the new readers among you) Mike Moran asks what’s happening to marketing research? Money quote:
    “There’s a cheaper way to get the insights. I’m putting my money on this explanation. And the Internet is the culprit, if you’re pining for larger market research budgets.”

  • One core way to get a bigger bang for your buck is to increase your conversion rates. And Watching Websites now offers proof that one core way to increase conversion rate is by speeding up your site. If you think about it, that makes lots of sense. After all, if customers are in a hurry to buy from you, why would you want to make them wait?
  • And, finally, eWeek looks at Google search options to keep pace with Bing. How does that help you get more for your money? Easy, if your customers are coming from Google, it’s best to know what they can look for, eh?

Finally, since this post is about saving money, maybe you can use those savings to help fight cancer. It’s Lee National Denim Day, which is one worthwhile charity for fighting breast cancer. Or, you can help out The Leukemia & Lymphoma Society . Either way, give ‘em a hand. That’s a result we can all be proud of.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

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And while you’re at it, don’t forget to follow Tim on Twitter.

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Someone asked me the other day how they can ever get started with PPC marketing when, in her words, “I’m already so far behind the curve.”

It’s a fair question and one that challenges many new marketers. And while a good many tutorials exist on the web – not least of which is the great material available from Google’s AdWords Learning Center – here are a couple of quick things that will help you get started:

  1. Choose your keywords. Customers are always starting their search with a question. If you’ve got a good answer to their question, why not see if your ad can help them? Google offers a free keyword tool that’s a decent place to start. Yes, more powerful tools exist (I’m a big fan – and an affiliate – of Wordtracker). But for getting started, Google’s tool is good enough.
  2. Pick your landing page. Once you know what question you want to answer – and what terms your customers will use – figure out where those terms will land. The ads that work the best are those that have a dedicated landing page to keep a strong sense of scent. And, as we’ve seen, nothing works less well than an ad that drops you off on a completely unrelated page.
  3. Write your ad. Better yet, write two ads. Run the two against one another with the same keywords and same landing page and see which gets the most clicks and the most conversions. Once you pick a winner, retire the underperforming ad and start a new challenger against the current champion. This kind of A/B testing can change incremental improvements into big wins.
  4. Determine your bid levels. While bid management is one of the most powerful steps to improve performance for established campaigns, knowing how to bid most effectively requires data, data you’re not going to have when getting started. For now, set a budget you can live with per day and allocate your bids against that budget. For instance, if you make $10 per sale and convert 3% of your visits to sales, you can bid a maximum of $0.30 per click. Of course, you’ll make no profits on those sales, but it will allow you to get a baseline to optimize against. You can also set a daily budget while you’re learning to ensure your learning doesn’t drive you to the poorhouse.
  5. Pick a search engine and start your PPC campaign. Seriously, if your goal is to learn, there’s no better way to learn than to try it out. And when I say, “pick a search engine,” I don’t think I’m kidding anyone. What you really want to do is sign up for a Google AdWords account. Sure, I hear tell other folks use other paid search services. ;) But, seriously, given Google’s 64% – and growing – market share, you’re best off starting with the GOOG. Later, once you’ve found how your campaigns work best, you can move on to trying out Yahoo, MSN, Ask and others. But for now, Google will do.
  6. Track your results. At each step in the process, you’re trying to improve either impressions, clicks or conversions, with each – ideally – driving improved performance for the next. This pyramid offers one way to think about how PPC works:
    impressions-clicks-conversions-thumb.png

    Searches equal the number of Impressions available to you. Impressions (and good ads) lead to Clicks. And Clicks – along with a good offer and a strong landing page – lead to Conversions. While a number of other variables play into how to improve each of these areas (and folks like the Rimm-Kaufman Group can give you much deeper insights into how to do that), the model in this table will certainly get you started on improving your campaigns:

    What do you want to improve? What should you change?
    Impressions Keywords or bid
    Clicks Ad copy
    Conversions Landing page

While this only begins to cover everything that you could learn, it ought to be enough to get you started on the road to PPC advertising success. Remember, the only things you’re guaranteed to fail at are those things you never try. The point isn’t to do it perfectly the first time – no one does. It’s to get started and to improve every day.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

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Well, you can’t name your Top 9 Marketing and E-commerce All-Stars then not use them for the Weekly E-Commerce Link Digest. Seriously. It’s simply not done. So this week’s list is a showcase of the best these folks offered this week. Enjoy!

Now, I don’t know about you, but I think it’s time you back away from the computer and enjoy some of this great summer weather. Or go see the new Harry Potter movie. Just make sure you’re back with us next week. Or better yet, subscribe to the thinks RSS feed or email list and never miss an update.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

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Keep it simple… 5 tips for better sales online (Small Business E-commerce Link Digest – June 19, 2009)

June 19, 2009 E-commerce

Customers are looking for fast and easy, quick and dirty. Here are 5 proven ways to give it to them.

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How much testing is too much testing?

March 23, 2009 E-commerce

Got designers and engineers fighting over what’s best for you site? Who’s right? Read on, Big Thinker, read on…

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Is testing 41 shades of blue a good idea?

March 4, 2009 E-commerce

A/B testing is always the right thing to do. Can you go too far? See what Google does.

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