Posts tagged as:

distribution

Introducing Travel Stuff

by Tim on December 19, 2011

in Personal

Those of you who know me know that I’ve done lots of work in the travel and hospitality space over the years. And during that period, I’ve kept notes, jotted ideas and tracked news on a Wordpress blog that I called, simply, “TravelStuff.” But, what I didn’t do during that time was much to promote the site. After all, “TravelStuff” is kind of a silly name (actually, it’s the “PG-rated” version of what I used to call it in my head. Sorry.) And I didn’t blog there regularly enough to make much of it.

Anyhoo… I’ve decided that the time is right to introduce you all to TravelStuff and to let you know that I’ll be blogging there, too, periodically. You can expect the same types of coverage and insight you’ve come to know and love on Thinks, only specifically focused on the travel and hospitality industries. While I won’t post every day, it’s likely that new content will appear at least once a week.

Does this mean that Thinks is going away? No. Not even a little. Thinks will continue to represent my main blog, with posts every day (or thereabouts), including all the features you’ve come to enjoy, such as our weekly link digests, the Book Review of the Week-ish, and all the rest.

So, if you’re in the travel or hospitality industries, head on over to travelstuff.timpeter.com and see what’s cooking. I think you’ll enjoy.


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We’re continuing our look at top e-commerce errors. Monday, we looked at a mistake many sites make: trying to sell out of stock product. And yesterday, we commented on the mistake of “Coming Soon!” pages. But today we get to one of my favorites: small, poor photography. While this image is taken from a travel site, I run into this all the time across all industries:

Ecommerce errors small pictures

Sure, there’s lots of keyword rich content on the site, but the only image is labeled “Lobby View” and it shows… a bouquet of flowers. While I suppose it’s somewhat artistic, it doesn’t do much to answer a potential customer’s questions. And given that a picture is worth a thousand words, the site in question could easily remove—or at a minimum, reformat—that huge block of text and use images to more effectively sell this product.

To be fair, this poor product shot comes from a travel aggregator, not the hotel itself. The specific hotel shown on this page has a pretty good site of its own. But if you’re relying on alternate distribution channels—whether Amazon, eBay or Expedia—to sell your products, you want to make sure that they’re representing you well, too.

Pictures and videos both help sell your products, but only if your customers can see them and can use them to answer their questions. Make sure your photos and videos help you out by helping your customers out. Otherwise, your sales picture might be pretty cloudy, too.

Full disclosure: I have several clients in the hotel industry. I do not work with this particular online travel distributor or its competitors at this time.


Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

Tim Peter & Associates helps companies from startups to the Fortune 500 use the web to reach more customers, more effectively every day. Take a look and see how we can help you.

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Video as distribution channel

Marc Andreessen gives you a roadmap to Internet success

While Marc Andreessen is getting a lot of, well, ink about his “kill print” interview on Charlie Rose, lots of folks are missing the point. What Andreessen – as knowledgeable about this stuff as exists out there – does in this interview is lay out a road map for businesses looking to leverage the Internet to achieve success. Since he’s done this himself, twice – once as a founder of Netscape, the second as a founder of Opsware – and has strong ties to others doing it today – on the board of directors for eBay and Facebook, founded Ning, invested in Twitter and Digg – his map is better than most.

As for that map? It’s interwoven throughout his conversation with Rose. At about the 8:30 mark, Marc starts talking about Viacom suing Google for copyright infringement on YouTube, claiming it’s “…180 degrees the wrong strategy.” What Viacom ought to do, says Andreessen, is “…let all the videos go onto YouTube and then every time there’s a Viacom video on YouTube there should be a buy button.” In Andreessen’s view, YouTube is a distribution channel. In fact, he calls it the ultimate distribution channel for video content.

He’s right. So right that YouTube has done just that (see the picture above and its larger version).

Then, around 20 minutes in, Marc hits the money quote, “If you can get it to scale, you can build a business around it.” He suggests that things that don’t work, don’t scale, referring to Bill Joy’s “It works” feature (i.e., lots of technology products lack that “feature” and don’t work).

Finally, he talks about successful products that get the end-to-end value proposition right. For example, Amazon’s Kindle.
And the iPhone. Netbooks. Laptops. Games (especially online, multiplayer games).

So, the roadmap looks like this:

  1. Innovation happens
  2. Scale happens
  3. Business success happens

Now, why should small business owners care? Simple. If you’re looking at a potential distribution channel, or a potential marketing channel, but don’t know where you’re supposed to spend your time given the dizzying array of options available, look at Andreessen’s map first:

  • Does the channel offer any innovation? (Or successfully copy someone else’s, adding the “It Works” feature)?
  • Does it scale?

If these first two items exist, the likelihood of the third – business success – goes way up. Notice which ones Andreessen invests in? Facebook. Twitter. Digg. Do they pass these tests? Yep.

What else does? Mobile (particularly the iPhone and the Blackberry).

The point is you don’t have to chase each new thing that comes down the pike. Just look for the one’s that pass Andreessen’s test. Put your energies there. That’s a roadmap to success we all can follow.

Don’t have time to watch the whole interview? You can view some of the highlights here. But, do yourself a favor. Catch the whole thing


Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today. Or subscribe via email.

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The birth of search engine distribution (Guide to Small Business Ecommerce Strategy)

March 10, 2008 E-commerce

Google adds a search box within it search results for some businesses. Is Google now a distribution channel as well as a marketing channel?

Read the full article →