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E-commerce

TechCrunch points to a kind of funny video for a parody app, one that lets you review anything:

What makes it even funnier, is that an app kind of like that exists already, called Oink.

But that’s not why this story’s important. Because your customers aren’t waiting for an app to tell people what they think of your products and services. They’ve got Twitter and Facebook and Tumblr and Foursquare to say nothing of Yelp, TripAdvisor and AngiesList.

If you’re worried that apps like Oink or the mythical Jotly will expose your flaws, don’t be. Worry about the ways customers do that already. Customers talk about your products and services all the time. And they don’t need an app for that.


Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

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Tim Peter & Associates helps companies from startups to the Fortune 500 use the web to reach more customers, more effectively every day. Take a look and see how we can help you.

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I mentioned a couple of weeks ago that visits may be a better leading indicator than unique visitors. Now, in my latest post for Mike Moran’s Biznology blog, I take a look at “The First Conversion: Why Repeat Visits Matter”.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

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Anyone who’s been here before knows I’ve spent a lot of time thinking about the right ways to measure your website. It’s also no secret that I think Google Analytics is an excellent website measurement option for many sites. But one thing has always baffled me about GA. By default, Google Analytics shows you your reports for a rolling 30-day period, ending yesterday. Which is great for seeing your baseline visits or visitors on the dashboard, like this:

Favorite analytics tip baseline

The problem I have with Google Analytics’ default display is that, for most reports, the tool doesn’t give you very much context. You can see that the line is going up, but how much?

Thankfully, you can fix this easily. Just click on the downward pointing arrow to select your dates and check the “Compare to Past” box, as shown here:

My favorite Google Analytics tip

Now each report you look at will show you both your numbers for the current period, the numbers for the preceding period and the percentage change, and will look something like this:

My favorite analytics tip output

If the days of the week don’t line up (i.e., Mondays to Mondays, Tuesdays to Tuesdays, etc.) in the default, go ahead and select a similar length prior period in the “Compare to Past” dates selector that lines up correctly.

Now, until you close GA, this will show you how you’re trending for each of your reports. That way, as you dig into your data, you can see the results your efforts are producing.

Favorite analytics tip second report

My only knock on this tip is I don’t believe there’s a way to set it as the default choice, which is a drag. But, given that it’s only a couple of clicks, it’s not a huge deal to configure each time you come into Google Analytics (or whatever your favorite analytics tool is). And, once you get used to seeing your data this way, you’ll want to compare your results to the past. In fact, I wouldn’t be surprised if it turns into one of your favorite Google Analytics tips, too.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

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Firefox? IE? Which browser should you design your site for?

March 23, 2011 E-commerce

I’m always amused by browser stat news. TechCrunch is reporting that Firefox 4 has a significantly larger market share than Internet Explorer 9.
My response? Who cares?
Seriously.
Now, don’t get me wrong. I’m a big fan of Firefox as a browser. And, despite the headaches that cross-browser compatability issues can raise for your web team, [...]

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Which Google Do Your Customers Use? Which Facebook? Which Twitter?

March 9, 2011 Uncategorized

Steve Rubel has said there isn’t just one Facebook; there are 500 million of them. Does that make it harder to talk to your customers, or easier?
I think I have one answer to the question in my latest post for Mike Moran’s Biznology blog, “Which Google Do Your Customers Use? Which Facebook? Which Twitter?”

Are [...]

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You Don’t Need a Website

March 7, 2011 E-commerce

Who doesn’t need a website? Believe it or not, there are a few businesses. thinks takes a look at who they are and why that may be.

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