Posts tagged as:

idea generation

#alttext#I had a funny experience last night, one you probably have had, too. I’m staying in a hotel and my room has a beautiful king-sized bed. But when I went to sleep last night, instead of sleeping anywhere I chose, I only used the half I sleep in at home. And, to be perfectly honest, I didn’t notice until I woke up. It’s like I didn’t even see the other half of the bed.

Do you do that with your business? Have you done some things for so long that it now would never occur to you to do them any different? 

  • Do you run the same promotion every year, despite the fact that it gets the same (flat) results year after year?
  • Do you always ask the same things of your employees, instead of challenging them to grow?
  • Do you read the same books, the same magazines, (dare I say it?) the same blogs even though they’re telling you the same thing you read last week, last month, last year?
  • Do you always talk to the same people about the same topics? Or do you go out of your way to expose yourself to new ideas?

Is it possible you’ve got a bigger bed than you think?



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Why not make magic?

by Tim on October 28, 2009

in Customer Service

Magic image courtesy of hlkljgk on FlickrI get asked all the time, “what’s the most amazing thing you’ve seen lately?” And I’m continually amazed by how often I have I am amazed. What amazes me:

I could go on.

The point is, magic happens. Sometimes, as with The Beatles Sgt. Pepper or Joss Whedon’s Dr. Horrible’s Sing-along Blog, in the name of art. Or Art. And sometimes, as in the examples above, in the name of commerce. But always in the name of taking people – your listeners, your viewers, your customers – somewhere new. Teaching them something. Making their dreams real.

Seth Godin once listed how you can be remarkable, which is very much the same thing. The key to both: put aside your fear. Tell it to come back tomorrow. Today is for magic.

And if you do it today, why not tomorrow, too?



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

Image credit: hlkljgk via Flickr using Attribution-Share Alike 2.0 Generic.

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Since reviewing Hugh MacLeod’s “Ignore Everybody”, I’ve been giving lots of thought to the nature of creativity. Why does creativity matter? Because, as Bryan Eisenberg points out, most marketers suffer from impotence. And not because they have bad ideas for how to promote their product, but because they don’t have enough ideas on how to have a different product. It reminds me of the story in Harry Beckwith’s “Selling the Invisible”
– one of thinks’ 12 most important books of the last 10 years – about Beckwith wasting 3 days trying to write copy advertising a new product. A flawed product as it turns out. As Beckwith’s boss noted, “If it’s that hard to write the ad, fix the product.”

Is your product or service equally flawed? What can you do about it? Read on, Big Thinkers. Read on:

Hope this stir your creative juices, Big Thinkers. Use ‘em to hit the ground running next week.



Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

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