Posts tagged as:

web metrics

Measuring customer satisfaction: the Avinash Kaushik interview

March 12, 2008 E-commerce

Web analytics don’t measure customer satisfaction. Until now. Avinash Kaushik on 4Q and measuring customer satisfaction.

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The 7 keys to successful web metrics (Guide to Small Business Ecommerce Strategy)

March 11, 2008 E-commerce

Do you use web metrics to track your business or only to track your website? These tips will help you do both.

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