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Tim Peter Thinks

Tim Peter

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August 11, 2017

7 Great Digital Transformation, AI, and Strategy Posts You Won’t Want to Miss: E-commerce Link Digest

August 11, 2017 | By | No Comments

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7 Great Digital Transformation, AI, and Strategy Posts You Won't Want to Miss: E-commerce Link Digest

Hiya, Big Thinkers! Hope you’ve had another brilliant week, filled to the brim with success and fun. This week’s edition of the E-commerce Link Digest Series rounds-up 7 great digital transformation, AI, and strategy posts you won’t want to miss. Enjoy:

  1. My friend Mark Schaefer outlines a series of “Strategies To Deal With Losing Readers Through The Newsfeed Evolution” that you won’t want to miss.
  2. Vala Afshar has a fantastic piece in The Huffington Post all about how “AI-Powered Companies Combine Machine Intelligence And Human Ingenuity” that I know you’ll just love.
  3. While we’re on that topic, you’ll also want to check out this look at “Voice, VR, AR, and AI: Hype or Hope for Marketers?” from our e-commerce and digital strategy podcast, Thinks Out Loud.
  4. eMarketer has new data that takes a look at why “Digital Transformation Projects Rank High in Importance to Marketing Leaders” that’s well worth your time.
  5. And our past post collecting “9 Great Posts Focused on Digital Transformation, Strategy, and AI” makes a worthwhile companion piece.
  6. If you’re interested in “How Can You Succeed at Digital Marketing Next Year? These 17 Great Posts Offer Answers.”
  7. And finally, you won’t want to miss these “6 Proven Digital Marketing Trends” highlighted in the landmark 200th episode of Thinks Out Loud earlier this week.

You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

Tim Peter

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August 4, 2017

5 High-Impact E-commerce, Digital and Social Strategy Posts You Won’t Want to Miss: E-commerce Link Digest

August 4, 2017 | By | No Comments

5 High-Impact E-commerce, Digital and Social Strategy Posts You Won't Want to Miss: E-commerce Link DigestLooking to drive results for your business? Click here to learn more.


Howdy, Big Thinkers, and welcome to this week’s edition of the E-commerce Link Digest Series. Hope this week was amazing for you. I thought you might want to round out a really successful week with these 5 high-impact e-commerce, digital and social strategy posts you won’t want to miss. Enjoy:

  1. Kicking things off, Ross Quintana at CMO.com wrote this amazing post promoting this mantra, “Say It With Me: Your Customer Is Your Business.” All I can say is, “Hell, yeah!”
  2. I know I shared this with you a couple of weeks ago, but it’s worth taking another look at We Are Social’s explanation of “How Brands Can Make Social Commerce Work.” Truly terrific insights there.
  3. While we’re talking about digital and commerce, why not take another look at this popular post that asks, “Will E-commerce Kill Retail?”
  4. And, continuing that theme, don’t miss these “9 Great Posts Focused on Digital Transformation, Strategy, and AI” from E-commerce Link Digest Series. Good stuff, not to be missed.
  5. Finally, let’s finish out this list of 5 high-impact e-commerce, digital and social strategy posts you won’t want to miss by taking another look at “How Can You Succeed at Digital Marketing Next Year? 17 Great Posts Offer Answers.” Bet you’ll be glad you did.

You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

Tim Peter

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July 28, 2017

7 Quick E-commerce and Digital Strategy Insights You Won’t Want to Miss: E-commerce Link Digest

July 28, 2017 | By | No Comments

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7 quick e-commerce and digital strategy insights you won't want to miss: Customers using digitalHey, Big Thinkers! We’ve got another killer edition of the E-commerce Link Digest Series for you featuring this amazing list of 7 quick e-commerce and digital strategy insights you won’t want to miss. Enjoy:

  1. As one quick follow-up to last week’s list of “8 Exceptional E-commerce and AI Posts,” eConsultancy listed “The Mind-Blowing Stats and Facts about Amazon Prime Day 2017”—and they were in fact mind-blowing: A 60% increase in sales year-on-year, a 50% year-on-year increase in purchases by Prime members, a massive increase in Echo device sales with “thousands of Echo devices per minute at one point during Prime Day… [the company] doubled and tripled the total number of Echo devices it sold in the U.S. and globally, respectively, compared to Prime Day last year.” Geez. I’ll have more on this on the podcast later this week, but, again, geez. (By the way, Brian Roemmele on Twitter is someone you really need to follow on this topic; top-notch).
  2. Also worth pointing out that you might want to review “Voice, VR, AR, and AI: Hype or Hope for Marketers?” and “AI For Marketers: AI Makes Big Data Little” again when you get a moment.
  3. The Wall Street Journal noted that “P&G Cuts More Than $100 Million in ‘Largely Ineffective’ Digital Ads” and folks on Twitter are losing their damn minds about it. My thought? People are putting too much emphasis on the ‘digital’ of the quote and not enough on the ‘ineffective’ part. Why should P&G keep throwing money into any ineffective marketing tactic, digital or otherwise? Here’s the key quote, from my perspective, in the article:

    “The company about a year ago said that it would move away from ads on Facebook that target specific consumers, after finding that ultra-niche targeting compromises reach and has limited effectiveness. P&G indicated it wouldn’t pull back on overall Facebook spending.”

    Again, for emphasis: “P&G indicated it wouldn’t pull back on overall Facebook spending.” Today’s news doesn’t say what they’re doing with the $100 million. It could be repurposed towards digital that is effective, towards another form or media, or towards their bottom line. Any of those makes sense. Some time back, I’d written a piece called “What Can Proctor & Gamble Teach You About the State of Digital Marketing?” in which I argued that the shift to digital was a bellwether for marketers. Their shifting money away from any ineffective media—digital, print, broadcast, what-have-you—is the true bellwether. And that’s what you should learn from today’s news.

  4. On a somewhat related note, “The 21st Century Brand Meter” looks at possible ways to review the effectiveness of your marketing efforts, in digital and otherwise.
  5. I’d be remiss if I didn’t point you to my friend Dr. Augustine Fou’s look at the P&G situation where he states “The Promise of Digital Has Not Yet Been Fulfilled.” Augustine is a brilliant guy and well-worth your time on this topic.
  6. Content marketing plays a powerful role in connecting with customers in this new environment, of course, but as argued in “Content Marketing is a Powerful Hammer But Not Everything’s a Nail” that doesn’t mean it’s the right solution to every problem. And given the theme of today’s link digest, it seemed apropos.
  7. Finally, regardless of tactic, let’s round-out our list of 7 quick e-commerce and digital strategy insights you won’t want to miss with this post that asks—and answers—“How Can You Succeed at Digital Marketing This Year? 17 Great Posts Offer Answers.”

You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

Tim Peter

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July 21, 2017

8 Exceptional E-commerce and AI Posts: E-commerce Link Digest

July 21, 2017 | By | No Comments

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8 exceptional e-commerce and AI posts: Woman checking out using mobile paymentsHowdy, Big Thinkers! Welcome to another Friday evening edition of the E-commerce Link Digest Series. Hope you had a killer week. I’m heading out on vacation for the next week, but wanted to leave you with this amazing set of 8 exceptional e-commerce and AI posts to keep you occupied in my absence. Enjoy:

  1. According to Business Insider, “Amazon Got a Huge Spike in Echo Sales on Prime Day.” And the rich keep getting richer. As I said in our Thinks Out Loud podcast episode, “Amazon Goes Grocery Shopping,” Amazon is really knitting together an entire voice-activated, always-on shopping ecosystem that’s going to be hard for their competitors (hello, Google, Facebook, others) to overcome.
  2. While we’re on the topic of Amazon, The Drum reports that “Amazon Appears to Be Readying the Launch of Its Own Messaging App.” The Drum has some solid thoughts on what this might all be about, but personally I suspect it will also enable peer-to-peer payments through Amazon’s ecosystem and provide one more reason “Why I’m Bullish on Mobile Payments and Messaging.”
  3. Given all these changes in Amazon’s world, it seems like a good time to revisit this post that asks, “Will E-commerce Kill Retail?” The short answer? No. The longer answer? Well, that’s what the post is for. Check it out when you have a moment.
  4. Shifting gears ever so slightly, Brand Quarterly examines “Getting Full Value From Your Data: Why Marketers Need To Think Big And Act Now.” Why is this only a slight shift? Well, because data leads directly to AI. Or as we pointed out recently, “AI For Marketers: AI Makes Big Data Little.”
  5. And, since we’re on the topic, don’t miss Brand Quarterly’s look at how “Artificial Intelligence Ushers In A New Age Of Cognitive Content Marketing.” Good stuff.
  6. Tying all these themes up into a nice shiny package, you’ll definitely want to check out “Voice, VR, AR, and AI: Hype or Hope for Marketers?” from Thinks Out Loud and “9 Great Posts Focused on Digital Transformation, Strategy, and AI: E-commerce Link Digest” from the E-commerce Link Digest series. Both are well worth your time.
  7. Switching to the social side of the shop, We Are Social over in the UK uncovers “How Brands Can Make Social Commerce Work,” which is a really worthwhile read.
  8. And, finally, let’s wrap up this week’s outstanding list of 8 exceptional e-commerce and AI posts with these “8 Killer Posts Connecting Content, E-commerce, and Customer Experience.”

See you all soon.

You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

Tim Peter

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July 14, 2017

8 Killer Posts Connecting Content, E-commerce, and Customer Experience: E-commerce Link Digest

July 14, 2017 | By | No Comments

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Customers checking out 8 killer posts connecting content, e-commerce, and customer experienceHey, Big Thinkers! Hope you’ve had an amazing week and are ready for a great weekend ahead. We’ve rounded-up an amazing set of 8 killer posts connecting content, e-commerce, and customer experience. And I hope you do too. Enjoy:

  1. Leading off, we’ve got “A Dozen Don’t-Miss Digital Strategy Posts” from the E-commerce Link Digest series for you to explore.
  2. A key part of that digital strategy? Connecting content and customer experience. That’s why we say, “Content is King, Customer Experience is Queen.”
  3. We also asked the key question, “Customer Experience is Queen? What Does That Mean?” so you don’t have to. Check it out to see what it’s all about.
  4. Of course, it’s not just us. Brand Quarterly reports on “Generation UX,” and explains why customers now expect great experience everywhere they go.
  5. McKinsey & Company also offers a near-perfect primer on how to connect customer experience and digital with “The CEO Guide to Customer Experience.” Great stuff. I highlighted this link once before in our round-up of “10 Posts Showing How the C-Suite Views Customer Experience,” but it’s well-worth another look.
  6. Building on that theme, We Are Social looks at “How Brands Can Make Social Commerce Work.” The key quote highlights how “Photo-centric platforms like Instagram and Pinterest offer attractive options here, allowing brands to showcase a lifestyle and build up their brand story.” In other words, selling the entire customer experience in a manner consistent with your customer’s expectations on his or her favorite platform.
  7. Given this shift, it’s fair to ask, “Is There a Future for Marketing?” as the fine folks over at Marketing Tech News. They also claim, “The change will come quicker than we think.” I agree, but would argue it’s already here, further emphasizing why we’ve got to create great experiences everywhere our customer connect with our brands.
  8. Finally, a past post asked, “Will E-commerce Kill Retail?” In a word: No. At least not if you do it right. So be sure to check out the whole post to see how to do just that.

You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

  • 7 Must-See Posts Highlighting How to Market Your Hotel in the Future: Hospitality Marketing Link Digest
  • 6 Stellar Insights into Personalization for Hotel Marketing: Hospitality Marketing Link Digest
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  • Hospitality Digital Marketing and Distribution: Is it Time to Give Up?
  • Tim Peter

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    June 29, 2017

    OK, Google, After the EU Fine, is Google OK? (Thinks Out Loud Episode 198)

    June 29, 2017 | By | No Comments

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    OK, Google, after EU fine, is Google OK? Image of Google Shopping and Product Listing Ads

    OK, Google, After the EU Fine, is Google OK? (Thinks Out Loud Episode 198) – Headlines and Show Notes

    Subscribe to Thinks Out Loud

    Contact information for the podcast: podcast@timpeter.com

    Past Insights from Tim Peter Thinks

    You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

    Technical Details for Thinks Out Loud

    Recorded using a Heil Sound PR 30 Large Diaphragm Multipurpose Dynamic Microphone through a Cloud Microphones CL-1 Cloudlifter Mic Activator and a Mackie Onyx Blackjack USB recording interface into Logic Express 9 for the Mac.

    Running time: 15m 30s

    You can subscribe to Thinks Out Loud in iTunes [iTunes link], the Google Play Store, via our dedicated podcast RSS feed )(or sign up for our free newsletter). You can also download/listen to the podcast here on Thinks using the player at the top of this page.

    Tim Peter

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    June 23, 2017

    A Big List of 10 Terrific E-commerce Trend Posts: E-commerce Link Digest

    June 23, 2017 | By | No Comments

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    E-commerce trend: Woman shopping online on mobile and laptop¡Hola, Big Thinkers! Hope you’ve had an amazing week. I sure have. How about we close out another amazing week with this big list of 10 terrific e-commerce trend posts for you? Enjoy:

    1. Last week, I put together a list of “6 Posts Featuring Fantastic Future Digital Marketing Trends” for you that was incredibly popular on Twitter and Facebook. You might want to check it out to see why.
    2. Econsultancy highlighted “Four Brands Pushing the Boundaries of Content Strategy” that are worth reading about. And you might want to review these “11 Excellent Posts Connecting Mobile, Content, and Customer Experience,” which provide an excellent companion piece.
    3. Retail Dive says that “45% Of Retailers Plan to Use AI In the Next 3 Years.” And, I expect the other 55% will be in big trouble.
    4. Why do I think that? Well, as The Future of Commerce notes, “Machine Learning in Retail Is More Than Just the Latest Trend.” One reason that’s a big deal? As we talked about on a recent episode of our e-commerce and digital strategy podcast, Thinks Out Loud, “AI For Marketers: AI Makes Big Data Little.”
    5. Speaking of retail — and Thinks Out Loud — you probably heard about Amazon’s purchase of Whole Foods, which I took a look at in an episode called “Amazon Goes Grocery Shopping.” I know there’s been lots of chatter on this topic already, but trust me. You’re going to want to give this one a listen.
    6. And while we’re on the topic of Amazon, don’t miss “Amazon Go Shows How E-commerce Will Work in the Future” and “What Amazon’s Jeff Bezos Can Teach You About Digital Marketing” when you have a chance. You won’t regret it.
    7. In one last bit of Amazon news, according to eMarketer, “eBay Says It Will Match Amazon, Walmart Prices.” I don’t see that they have much choice on this one unless eBay can do a better job differentiating its offering. But, I’d give them the same advice I give clients, which is be careful not to run “The Race You Can’t Win.”
    8. Continuing with the e-commerce theme for a moment, Search Engine Land explains “Why One E-Commerce Company Is Going All-In On AMP (Hint: Conversions).”
    9. Since we’re looking at overall trends together this time around, Big Thinkers, you won’t want to miss this recent podcast episode “Breaking Down Mary Meeker’s 2017 Internet Trends Report.”
    10. And, let’s round-out this big list of 10 terrific e-commerce trend posts with another Thinks Out Loud episode that asks “What Digital Marketing Trends Matter?”

    You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

    Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

    Tim Peter

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    June 22, 2017

    Amazon Goes Grocery Shopping (Thinks Out Loud Episode 197)

    June 22, 2017 | By | No Comments

    Looking to drive results for your business? Click here to learn more.


    Amazon goes grocery shopping: Woman shopping in store using mobile phone

    Amazon Goes Grocery Shopping (Thinks Out Loud Episode 197) – Headlines and Show Notes

    Subscribe to Thinks Out Loud

    Contact information for the podcast: podcast@timpeter.com

    Past Insights from Tim Peter Thinks

    You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

    Technical Details for Thinks Out Loud

    Recorded using a Heil Sound PR 30 Large Diaphragm Multipurpose Dynamic Microphone through a Cloud Microphones CL-1 Cloudlifter Mic Activator and a Mackie Onyx Blackjack USB recording interface into Logic Express 9 for the Mac.

    Running time: 14m 36s

    You can subscribe to Thinks Out Loud in iTunes [iTunes link], the Google Play Store, via our dedicated podcast RSS feed )(or sign up for our free newsletter). You can also download/listen to the podcast here on Thinks using the player at the top of this page.

    Tim Peter

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    June 9, 2017

    7 Must-See Digital Strategy Posts from the Past Week: E-commerce Link Digest

    June 9, 2017 | By | No Comments

    Looking to drive results for your business? Click here to learn more.


    Holla, Big Thinkers! Had a good week? I hope so. 7 Must-See Digital Strategy Posts from the Past Week: E-commerce Link DigestAnd while you’re taking time to relax on a lovely early-summer weekend, spare a few moments to review these 7 must-see digital strategy posts from the past week. Enjoy:

    1. Brand Quarterly explains “Evolve Or Die: Why Digital Transformation Is More Important Than Ever.” If you’re looking for more info on this topic, don’t miss “Digital Transformation: A Brief Introduction” from our e-commerce and digital strategy podcast Thinks Out Loud, and from the E-commerce Link Digest series, these 9 Great Posts Focused on Digital Transformation, Strategy, and AI and this set of “6 Insights Into Customer Experience and Digital Transformation.” Good stuff all around.
    2. While we’re looking at the E-commerce Link Digest series, be sure to check out this collection of “7 Sensational Insights into the Future of Digital Marketing.”
    3. My favorite tweet this past week comes from JM Alvarez-Pallette, who posted this gem:

    4. JM’s tweet references slides from the 2017 Mary Meeker Internet Trends report. And you can check out our recap of that report right here.
    5. AI represents one of the trends in Mary Meeker’s report. And a recent episode of Thinks Out Loud
      outlined “AI For Marketers: AI Makes Big Data Little.”
    6. CustomerThink has an amazing piece featuring the “Top 3 Challenges Every CMO Faces & How to Resolve Them” that you won’t want to miss.
    7. Finally, let’s wrap up these with another look at “7 Stellar Insights Into Mobile, Content Marketing, and More” for you.

    If you want learn even more about how your customers’ changing behavior shapes e-commerce and marketing, be sure and register to receive a special report I’ve produced in conjunction with hotel marketing firm Vizergy, “Digital Hotel Marketing in a Multiscreen World.” While it’s targeted specifically at hotel and resort marketers, the lessons apply to just about any business. You can get your free copy of the report here.

    You might also want to check out these slides I had the pleasure of presenting recently about the key trends shaping marketing in the next year. Here are the slides for your reference:

    Finally, you might enjoy some of these past posts from Thinks to help you build your e-commerce strategy and your digital success:

    Tim Peter

    By

    June 7, 2017

    AI For Marketers: AI Makes Big Data Little (Thinks Out Loud Episode 196)

    June 7, 2017 | By | No Comments

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    AI for Marketers: AI Makes Big Data Little (Thinks Out Loud Episode 196)

    AI For Marketers: AI Makes Big Data Little (Thinks Out Loud Episode 196) – Headlines and Show Notes

    NB: Credit for this weeks title to Ed St.Onge of Flip.to