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May 2017

13th Annual Customer Experience Conference

May 4 - May 6
New York Marriott Downtown, 85 West Street
New York, NY 10006 United States
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Join me and other advanced practitioners in customer experience at The Conference Board’s 13th Annual Customer Experience Conference, taking place at the Marriott Downtown in New York, NY on May 4-5. I'll be chairing the event and providing opening and closing remarks each day, as well hosting some sessions throughout. The conference will focus on topics including: CX and Organizational Effectiveness Employee Engagement Customer Feedback and Data for Results Customer Journey Power Digital and Social Success Generational and Cultural Nuance…

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June 2017

Digital Marketing (Search)

June 5 @ 1:00 pm - 4:30 pm

In-Class

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Digital Marketing (Personalized Digital Experience)

June 8 @ 1:00 pm - 4:30 pm

In-Class

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