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AI generated image of robot shaking hands with a human being to illustrate the radical shifts in customer behavior coming from AI adoption
Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)
Artificial Intelligence (AI), Customer Experience, Digital Transformation, Podcast, Technology

Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)

Microsoft's Satya Nadella recently showcased the company's vision for "your everyday AI companion." This genuinely represents a remarkable vision of the future. And one that seems likely to occur. Fortunately,…

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Screenshot of Google's Search Generative Experience to illustrate the idea of escaping Big Tech's web
Is Google Telling Us That Organic Search Doesn’t Matter Any Longer? (Thinks Out Loud Episode 392)
Artificial Intelligence (AI), content marketing, Customer Experience, Google, Podcast, Strategy

Is Google Telling Us That Organic Search Doesn’t Matter Any Longer? (Thinks Out Loud Episode 392)

Google has been remarkably transparent lately in telling marketers and brands and businesses how to rank better in search. The trick, of course, is not try to rank. It's to…

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Woman with mobile phone and coffee leaning against wall to illustrate the State of Digital Q3 2023
Big Tech Earnings and The State of Digital Q3 2023 (Thinks Out Loud Episode 390)
Artificial Intelligence (AI), Digital Transformation, E-commerce, Marketing, Podcast

Big Tech Earnings and The State of Digital Q3 2023 (Thinks Out Loud Episode 390)

What is the State of Digital as we head into the back half of 2023? Well, one signal comes from Big Tech's earnings calls. What can we learn from what…

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