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Photo of team collaborating to illustrate the idea that integration is the word of they year in digital
Revisiting 2023’s Most Important Trends in Digital Marketing (Thinks Out Loud)
Artificial Intelligence (AI), Digital Transformation, E-commerce, Podcast, Strategy

Revisiting 2023’s Most Important Trends in Digital Marketing (Thinks Out Loud)

With all the hype around generative AI and machine learning and ChatGPT, it's easy to get bogged down thinking that's the only story in digital marketing this year. But it's…

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Woman with postcard that says "help" to illustrate the need to think about who speaks for your business
Big Digital Marketing Trends: Who Speaks For Your Business? (Thinks Out Loud Episode 377)
Artificial Intelligence (AI), Marketing, Podcast, Strategy

Big Digital Marketing Trends: Who Speaks For Your Business? (Thinks Out Loud Episode 377)

Generative AI like ChatGPT and Microsoft's tools and Google's Bard effectively drives the cost of producing content to zero. Who knows? Some of that content might even be decent. Content…

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Photo of young woman on mobile phone, choosing how to rate her experience, illustrating the idea that customer experience is cool
Big Digital Marketing Trends: Customer Experience is Cool (Thinks Out Loud Episode 375)
Artificial Intelligence (AI), Customer Experience, Podcast

Big Digital Marketing Trends: Customer Experience is Cool (Thinks Out Loud Episode 375)

All the latest tech and toys in digital marketing are always cool. ChatGPT? Cool. The new Bing? Cool. Many of the innovations that Google just announced? Also cool. But do…

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