Are You a Legacy Leader? Or Are You a Future Leader? (Thinks Out Loud Episode 336)
I’m not a big “there are two types of blank in the world” person. But, when it comes to leadership in a digital era, there really are two types of…
How Much Will 2022’s Top Tech Trends Shape Your Digital Strategy This Year? Not Much (Thinks Out Loud Episode 334)
There are a number of top tech trends that will dominate 2022's discourse. Among these are: The metaverse AI and machine learning Crypto and web3 The "techlash" (i.e., the backlash…
Why Digital Transformation is More Than Just E-commerce (Thinks Out Loud 331)
We've long claimed around here that "it's all e-commerce." But, with digital transformation top of mind for so many companies, it's fair to ask, "Is e-commerce enough?" Can you claim…
Why Digital Leaders Bet on the Future (Thinks Out Loud Episode 327)
When is it a bad idea to bet on the future? How about... never. First, we're seeing massive shifts in customer behavior during the pandemic — behaviors that look likely…
Day One at Amazon and Developing a Digital Culture (Thinks Out Loud Episode 325)
Jeff Bezos released his latest — and last — letter to shareholders as CEO of the company. And it's an extraordinary document, filled with lessons that demonstrate why the company…