Shopify just reported its earnings for the fourth quarter of and full-year 2021. And, much like the AGFAM—Apple, Google, Facebook, Amazon, and Microsoft’s—earnings, Shopify’s numbers tell a fascinating story about…
You've heard me say "Customer Experience is Queen" many times here on Thinks Out Loud. But what does it look like when a brand really takes that principle to heart?…
The Frightful Five, the AGFAM — Apple, Google, Facebook, Amazon and Microsoft — have all reported their quarterly or annual earnings for the past quarter. And given their dominance as…
Finding the right talent is a struggle right now. There are too many opportunities for too few workers, which is making hiring harder than ever. So, what can you do…
I’m not a big “there are two types of blank in the world” person. But, when it comes to leadership in a digital era, there really are two types of…
