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Screenshot of Google's Search Generative Experience to illustrate the idea of escaping Big Tech's web
Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)
Artificial Intelligence (AI), content marketing, Customer Experience, Marketing, Podcast, Strategy

Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)

Big Tech relentlessly seeks to get between you and your customers. They spin the web... and we get caught in it. How can you build a brand that customers want…

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Robot and woman engaging in discussion to illustrate the idea of building a human-centered brand in the age of AI
Building a Human Brand in the Age of AI (Thinks Out Loud Episode 398)
Artificial Intelligence (AI), Brand, Customer Experience, Marketing, Podcast, Strategy

Building a Human Brand in the Age of AI (Thinks Out Loud Episode 398)

Is AI going to strip all brands of their humanity? Or is it possible to build a human-centric brand in the age of AI? Here's a bigger question: Why should…

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AI generated image of robot shaking hands with a human being to illustrate the radical shifts in customer behavior coming from AI adoption
Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)
Artificial Intelligence (AI), Customer Experience, Digital Transformation, Podcast, Technology

Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)

Microsoft's Satya Nadella recently showcased the company's vision for "your everyday AI companion." This genuinely represents a remarkable vision of the future. And one that seems likely to occur. Fortunately,…

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