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Are You Destined To Lose To The Frightful Five? Picture Of Race Car Far In Front Of Competition
Are You Destined to Lose to the Frightful Five? (Thinks Out Loud 303)
Customer Experience, Digital Transformation, E-commerce, Podcast, Strategy

Are You Destined to Lose to the Frightful Five? (Thinks Out Loud 303)

Apple and Google and Facebook and Amazon and Microsoft are known as the "Frightful Five." Why? Because, they are huge. They are gatekeepers. And, they're relentlessly focused on gaining market…

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A Digital Transformation First Step: What You Can Do Right Now (Thinks Out Loud Episode 294)
Customer Experience, Digital Transformation, Marketing, Podcast

A Digital Transformation First Step: What You Can Do Right Now (Thinks Out Loud Episode 294)

Digital transformation is a process, not a destination. So, even though we’ve seen “two years of digital transformation in two months,” don’t feel like you’re late to the party. You…

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