Should Your Business Use ChatGPT? (Thinks Out Loud Episode 379)
A client recently asked if they should be using ChatGPT for their business? It's a good question, and given the power and risks these tools present, an important question every…
Big Digital Marketing Trends: Who Speaks For Your Business? (Thinks Out Loud Episode 377)
Generative AI like ChatGPT and Microsoft's tools and Google's Bard effectively drives the cost of producing content to zero. Who knows? Some of that content might even be decent. Content…
Revisiting “We Owe it to Our Customers to Make Their Lives Better” (Thinks Out Loud)
We're more than halfway through the first quarter of 2023. The year is well on its way, but there's also plenty of time ahead to decide what kind of year…
Is ChatGPT Going to Steal Your Job? (Thinks Out Loud Episode 371)
I've said for years that AI won’t steal your job, but that smart people who put AI to work will. But is that still true? With the emergence of DALL-E,…
The Future is Already Here (Thinks Out Loud Episode 370)
It's tough to predict the future. What's much less tough is "predicting the present." There are lots of "future trends" that might be a big deal... or might fizzle as…