How Digital Helps You Answer Your Guest Questions Post-COVID
In a column for Hotel News Now at the start of the COVID-19 pandemic, I talked about how you can use digital to do the heavy lifting for your property.…
Four Questions Your Business Needs to Ask Right Now (Thinks Out Loud Episode 297)
How long do you think the current downturn is going to last? How ready are you if you if it lasts for another 6 months? Another year? Longer?
Two Key Steps Towards Digital Transformation (Thinks Out Loud Episode 295)
Headlines and Show Notes We're living through tough times. You didn't need me to tell you that. What you do need are some tips on what you can do about…
We’re in a Recession. What Should Your Marketing Team Do? (Thinks Out Loud Episode 291)
We’re in a Recession. What Should Your Marketing Team Do? (Thinks Out Loud Episode 291) — Headlines and Show Notes Well, the news we’re all been looking for is finally…
Why We Need to Use Digital to Listen (Thinks Out Loud Episode 290)
Why We Need to Use Digital to Listen (Thinks Out Loud Episode 290) - Headlines and Show Notes If you’re like me, you’re probably confused, angry, and sad at the…