How Digital Helps You Answer Your Guest Questions Post-COVID
In a column for Hotel News Now at the start of the COVID-19 pandemic, I talked about how you can use digital to do the heavy lifting for your property.…
Why Hotel Marketers Must Think “Backyard and Bundle” When Demand Returns
[Updated July 8, 2020] I wrote something in the early days of the pandemic as part of HospitalityNet’s world panel to help hotel marketers think about their “Post-Crisis Marketing Action…
Coronavirus COVID-19 and the Travel Industry: How Hotel and Travel Companies Can Manage Business Disruption
[Latest update: 15 July 2020] Table of Contents - Coronavirus COVID-19 and the Travel Industry: How Hotel and Travel Companies Can Manage Business Disruption Overview The Latest on COVID-19 and…
Hey, Hotel Marketers: What’s Holding Mobile Bookings Back?
Looking to drive results for your business? Click here to learn more.If anyone you're talking with describes 2019 as "the year of mobile," or some other such similar statement, I'd…
The Hotel Marketing and Distribution Trend You Care About Most This Year
Looking to drive results for your business? Click here to learn more. Let’s talk distribution for a minute. Yeah, I know, distribution is one of the least sexy aspects of…