One Mother of a Social Media Customer Service Story (Small Business E-commerce Link Digest – May 7, 2010)
This week's list of links looks at social and customer service. Enjoy!
Are behaviorally-targeted ads a good idea after all?
Facebook's "Like" button is stealth behavioral targeting. Is that a good thing?
Which is better for your business: Facebook? Or Twitter?
Facebook and Twitter are starting to give Google a run for its money. Which one should you choose for your business?
Can social networks help you grow your business? (Small Business E-commerce Link Digest – April 16, 2010)
Social networks have often been sound and fury, signifying nothing. Is that beginning to change?
Why should you care about Twitter's "Promoted Tweet" advertising platform?
Twitter launches its Promoted Tweet advertising platform. Is it right for your business? Thinks takes a look.