Yet another reason smart companies use Twitter
The folks who make Motrin learned a valuable lesson about Twitter this week. You can too. Read on...
How to track your brand on the social web
Keeping on top of social media mentions doesn't require fancy tools. Here are three tutorials to help.
Twitter will make us the Borg. Resistance is futile. And that's OK.
Lifestreaming apps like Twitter and Facebook are changing human - and by extension, customer - behavior. Are you ready?
News from the local and social front (Small Business E-commerce Link Digest)
Tim Peter Thinks' weekly roundup of the best social, mobile, local e-commerce links from around the web.
So how many adults really use social media? Does it matter?
A new report shows use of the social and mobile web growing. Are you ready for it?