Will Your Customers Use AI? (Thinks Out Loud Episode 418)
AI might be entering the “trough of disillusionment,” but that doesn’t mean it’s dead. Far from it. In fact, an increasing number of customers are using AI every single day.…
Picks, Shovels, and the AI Gold Rush (Thinks Out Loud Episode 414)
I’ve been relatively bearish lately on Google’s articulated vision — or lack thereof — for artificial intelligence. I’ve been much more bullish about Microsoft and Amazon and OpenAI. But here’s…
2024 Predictions: Putting AI in Marketing to Work (Thinks Out Loud Episode 409)
Artificial intelligence is everywhere in marketing right now. But there’s a sharp breakdown between AI as a test or a pilot and AI that’s doing real work. We’re past the…
What Big Tech’s Earnings Tell Us About the State of Digital – Q1 2023 (Thinks Out Loud Episode 382)
Howdy, Big Thinkers! It's time once again to dive into Big Tech's quarterly earnings and learn what they tell us about the state of digital. And the state of digital…
Will ChatGPT Kill Google? (Thinks Out Loud Episode 367)
If you've been online at all the last week, you probably have heard enormous chatter about ChatGPT, the chatbot that might kill Google. It's a really powerful tool. And the…