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Woman collaborating with robot at laptop to illustrate techno-optimism combined with building a human brand
Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)
Artificial Intelligence (AI), Digital Transformation, Podcast, Strategy, Technology

Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)

What is the point of technology? Does it exist solely for its own sake? Of course not. It's to make our customers' lives better. It's really that simple. Which, happily,…

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AI generated image of robot shaking hands with a human being to illustrate the radical shifts in customer behavior coming from AI adoption
Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)
Artificial Intelligence (AI), Customer Experience, Digital Transformation, Podcast, Technology

Anticipating Radical Shifts in Consumer Behavior from AI Adoption: A Look into the Future (Thinks Out Loud Episode 396)

Microsoft's Satya Nadella recently showcased the company's vision for "your everyday AI companion." This genuinely represents a remarkable vision of the future. And one that seems likely to occur. Fortunately,…

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Microphone, audio recording interface, and laptop to illustrate a podcasting in content marketing case study
A Podcasting and Content Marketing Case Study (Thinks Out Loud Episode 394)
content marketing, Marketing, Mobile, Podcast, Strategy

A Podcasting and Content Marketing Case Study (Thinks Out Loud Episode 394)

The Thinks Out Loud podcast celebrates its eleventh anniversary this year. And, overall, I couldn't be happier about that. This podcast, and podcasting more generally, have been a huge component…

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Woman holding hands in heart position to illustrate the idea of Taylor Swift's playbook for bypassing gatekeepers and reaching fans directly.
What Taylor Swift Can Teach You About Bypassing Gatekeepers (Thinks Out Loud Episode 393)
content marketing, Marketing, Podcast, Social Media, Strategy

What Taylor Swift Can Teach You About Bypassing Gatekeepers (Thinks Out Loud Episode 393)

Don't let her reputation fool you. Taylor Swift prints money like a Mint. Maybe even more so, if I'm being honest. Her concerts have not only made her a ton…

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