Teaching old dogs new tricksSo, GM announced yesterday that they’re killing their Facebook ads, with the Wall Street Journal noting the company found the ads “ineffective” and “had little impact on consumers.”

Most of the online world has determined this means the sky is falling for Facebook. For instance, The Atlantic has a piece noting that people click on 1 out of 2,000 Facebook ads they see or about 1 ad for every 800 clicked on Google. And Mashable wonders whether Zuck & Co. are snatching defeat from the jaws of victory.

But it looks to me like everyone is missing the point.

What actually happened here is that an old-school, heavy hitter in the advertising space used a bunch of data to determine its next steps. They’re making informed decisions and redirecting their efforts towards those media that help them achieve their goals.

And they’re not alone. Earlier this year, P&G cut a bunch of headcount from its marketing team (as well as other departments) to shift more resources towards digital marketing. As AdAge notes,

“In the short term, however, heavy spending on the 2012 U.S. elections is likely to put upward pressure on P&G’s TV costs, [P&G CFO Jon Moeller] said.

“In the digital space, with things like Facebook and Google and others, we find that return on investment of the advertising when properly designed, when the big idea is there, can be much more efficient,” [CEO Bob] McDonald said. He cited the 1.8 billion in free impressions generated by the Old Spice campaign in recent years, adding “there are many other examples I can cite from all over the world.”"

So, GM discovered that Facebook didn’t work at exactly the same time that P&G found that Facebook and Google did. Is one of them lying? Stupid? Simply not paying attention?

I suspect not.

Instead, they’re learning.

It’s no secret how much we like A/B testing. And Wired recently offered up a piece about A/B testing and its effect on marketing. GM and P&G’s recent shifts further underscore the rise of the geek marketer.

If you can teach old dogs like GM and P&G new tricks, there’s hope for everyone.

The question now is, what have you learned lately?


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It's all e-commerceKind of a mixed bag this week, though I guess I’ll lump these under the heading of “it’s all e-commerce.” As mobile, social, and local continue to merge towards a common, continual experience, the boundaries between search and social, mobile and merchandising blur further and further. If it please the court, here’s this week’s evidence:

Social and mobile and local continue to embed themselves more deeply in consumers’ everyday lives. We no longer live in a world where people “go online.” They are online, all the time, every day. We carry the Internet in our pockets (and, soon, in our eyeglasses).

At this point, it should be clear, all commerce is e-commerce.

The defense rests (but only for the weekend — I’ll be back here bright and early Monday morning and I hope you will, too).

Oh, and if you’ll pardon the shameless plug, I’m teaching three classes (along with Mike Moran and Rob Petersen) in Rutgers University’s Search Marketing and Analytics Mini-MBA, June 11-June 15. If you’re interested, enroll here.


Are you getting enough value out of your small business website? Want to make sure your business makes the most of the local, mobile, social web? thinks helps you understand how to grow your business via the web, every day. Get more than just news. Get understanding. Add thinks to your feed reader today.

Or subscribe via email.

And while you’re at it, don’t forget to follow Tim on Twitter.

Tim Peter & Associates helps companies from startups to the Fortune 500 use the web to reach more customers, more effectively every day. Take a look and see how we can help you.

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2 more big ways to mess up your marketing plan

May 10, 2012 E-commerce

Two more tips to help you with your marketing plan.

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5 common mistakes messing up your marketing plan

May 7, 2012 E-commerce

Is your marketing plan not working for your business? It’s possible these 5 common mistakes are to blame.

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Twitter Weekly Updates for 2012-05-06

May 6, 2012 twitter

Excellent: RT @TobyDiva: Good read RT @kanter: RT @Pistachio: RT @karaswisher Smart take on social-making-us-lonely http://t.co/oS5lhvlT #
Interest in Pinterest Reaches a Fever Pitch [INFOGRAPHIC] http://t.co/Q4SGIMcf #
Good advice: LinkedIn 4x Better for B2B Leads than Facebook or Twitter http://t.co/v7Hmyk7u #
So true: Multiple Personalities And Social Media: The Many Faces of Me http://t.co/B15dVn01 #
Yep: Tweeting Today, Innovating [...]

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