Revisiting “We Owe it to Our Customers to Make Their Lives Better” (Thinks Out Loud)
We're more than halfway through the first quarter of 2023. The year is well on its way, but there's also plenty of time ahead to decide what kind of year…
Revisiting “Touch Grass” (Thinks Out Loud)
The TPA and Thinks Out Loud is on vacation this week, enjoying the holidays with friends and family. I hope you are too. So, it seemed like as good a…
Gratitude — 2022 (Thinks Out Loud Episode 365)
It's a relatively quiet week here around Thinks Central as we get ready for Thanksgiving, 2022. As long-time listeners know, Thanksgiving is my favorite holiday. One huge reason is that…
Revisiting You Get to Make it Better (Thinks Out Loud)
As we wind down the last days of summer and enjoy a few moments in the sun, here's a brief reminder that you get to make it better. Yes, there…
"Touch Grass" (Thinks Out Loud Episode 358)
We're not just living through digital transformation, we're living through a massive transformation of our lives. A century ago, our grandparents and great grandparents lived through remarkable change with the…