Why must you respond to negative comments in social media?
One social-savvy customer had a bad experience? You can bet all their friends know about it.
8 cool content marketing tips from HEDNA
Marketing on the social web depends on outstanding content. These 8 excellent tips can help you create, curate, and promote great content for your friends, fans and followers.
Mobile strategy tips from HEDNA
Anyone who's been around the travel industry for long knows about HEDNA, the organization dedicated to easing distribution for hoteliers and distribution channel operators. I was fortunate enough to keynote…
5 amazing mobile strategy tips from HEDNA
Mobile strategy may confuse you. These tips from the recent HEDNA conference may help clear your view.
Twitter Weekly Updates for 2012-06-10
A late lunch here in Madrid. I am loving the food. # By the way, it appears I've been on twitter for 5 years today. Makes me feel old somehow…