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Group of people working on tablets and laptops to demonstrate the state of digital that we learned from the Frightful Five's Q4 2021 earnings calls
What We Learned About Digital from Frightful Five’s Q4 2021 Earnings (Thinks Out Loud Episode 338)
Digital Transformation, E-commerce, Podcast, Strategy

What We Learned About Digital from Frightful Five’s Q4 2021 Earnings (Thinks Out Loud Episode 338)

The Frightful Five, the AGFAM — Apple, Google, Facebook, Amazon and Microsoft — have all reported their quarterly or annual earnings for the past quarter. And given their dominance as…

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Generational shift to digital: Business team reviewing digital presence
We’re Living Through a Generational Shift to Digital (Thinks Out Loud Episode 317)
Digital Transformation, E-commerce, Podcast, Strategy

We’re Living Through a Generational Shift to Digital (Thinks Out Loud Episode 317)

Google's Chief Business Officer Philipp Schindler said last week that we're living through "a generational shift to digital." As you might imagine, I think he's right. After all, we saw…

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Are you destined to lose to the Frightful Five? Picture of race car far in front of competition
Are You Destined to Lose to the Frightful Five? (Thinks Out Loud 303)
Customer Experience, Digital Transformation, E-commerce, Podcast, Strategy

Are You Destined to Lose to the Frightful Five? (Thinks Out Loud 303)

Apple and Google and Facebook and Amazon and Microsoft are known as the "Frightful Five." Why? Because, they are huge. They are gatekeepers. And, they're relentlessly focused on gaining market…

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