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Screenshot of Google's Search Generative Experience to illustrate the idea of escaping Big Tech's web
Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)
Artificial Intelligence (AI), content marketing, Customer Experience, Marketing, Podcast, Strategy

Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)

Big Tech relentlessly seeks to get between you and your customers. They spin the web... and we get caught in it. How can you build a brand that customers want…

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Woman collaborating with robot at laptop to illustrate techno-optimism combined with building a human brand
Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)
Artificial Intelligence (AI), Digital Transformation, Podcast, Strategy, Technology

Techno-Optimism and Building a Human Brand (Thinks Out Loud Episode 399)

What is the point of technology? Does it exist solely for its own sake? Of course not. It's to make our customers' lives better. It's really that simple. Which, happily,…

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Robot and woman engaging in discussion to illustrate the idea of building a human-centered brand in the age of AI
Building a Human Brand in the Age of AI (Thinks Out Loud Episode 398)
Artificial Intelligence (AI), Brand, Customer Experience, Marketing, Podcast, Strategy

Building a Human Brand in the Age of AI (Thinks Out Loud Episode 398)

Is AI going to strip all brands of their humanity? Or is it possible to build a human-centric brand in the age of AI? Here's a bigger question: Why should…

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