The Rise of Agentic AI Among Your Customers (Episode 466)
Agentic AI is almost certainly going to be huge... and probably soon. Early versions of agentic AI already exist today. Some of them even work pretty well. And the early…
Revisiting Google Closes the Gate (Thinks Out Loud)
You may have heard me say that “gatekeepers gonna gate.” Well, Google’s AI Mode shows exactly what that looks like in practice. AI Mode is so disruptive to the way…
The Brand is the Prompt (Thinks Out Loud 465)
One of my favorite facts about the internet is that people will always tell you when you’re wrong. Seriously. It’s a feature, not a bug. Because when that happens, it…
The Only Way to Succeed Next Year (Thinks Out Loud Episode 444)
As far as I’m concerned, there’s only one way to succeed next year. And, truth be told, it goes beyond success just in your business. I don’t mean to say…
Are AI and Digital Evil (Thinks Out Loud Episode 438)
Do artificial intelligence and digital more broadly scare you? Do their potential harms keep you up at night? In short, are these tools evil? I don’t think they are. Truly…