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Group of men and women sitting around a table in a restaurant while shopping on their mobile phones to illustrate the concept that the word of the year in digital is "integration"
Top Trends: The Word of the Year in Digital is “Integration” (Thinks Out Loud Episode 356)
Customer Experience, Digital Transformation, E-commerce, Personal, Podcast

Top Trends: The Word of the Year in Digital is “Integration” (Thinks Out Loud Episode 356)

You and your customers have lived through massive transformation in the last two-plus years. Not just “digital transformation.” But transformation of every aspect of our lives. We’re not the same…

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Digital transformation is about customers: Young woman using tablet at restaurant table
Digital Transformation is All About Customers (Thinks Out Loud Episode 323)
Artificial Intelligence (AI), Customer Experience, Digital Transformation, E-commerce, Podcast, Strategy

Digital Transformation is All About Customers (Thinks Out Loud Episode 323)

It's no secret that we think about digital transformation, digital marketing, and ecommerce constantly here at Tim Peter & Associates and Thinks Out Loud. That's what we do, after all.…

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Are you destined to lose to the Frightful Five? Picture of race car far in front of competition
Are You Destined to Lose to the Frightful Five? (Thinks Out Loud 303)
Customer Experience, Digital Transformation, E-commerce, Podcast, Strategy

Are You Destined to Lose to the Frightful Five? (Thinks Out Loud 303)

Apple and Google and Facebook and Amazon and Microsoft are known as the "Frightful Five." Why? Because, they are huge. They are gatekeepers. And, they're relentlessly focused on gaining market…

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