When E-commerce Giants Attack – Thinks Out Loud Episode 73
Can you compete with Amazon or eBay or Expedia or Google? Yes. But not by going head-to-head. Here's how.
Can Your Customers Really Trust You?
Suddenly companies seem to think it's OK to impersonate their customers. Here's why that's a real bad idea.
Thinks Out Loud Episode 33: How Fast is the Mobile Web? And Why Does it Matter?
Samsung debuts 100 Mbps phones. And that changes everything. Here's why.
Thinks Out Loud Episode 21: Facebook's New Newsfeed, Google Adds E-Commerce, and Amazon Attacks Android Ads
Facebook's new Newsfeed feature, Google gets into e-commerce in a big way, and Amazon adds Android ad serving to its repertoire. Here's what it means to your business.
Top E-commerce Errors: Bad/Small Photos
A picture is worth a thousand words. Just make sure those aren't curse words if your customers can't see them.