It just works October 17, 2011 Tim Peter Customer Service, E-commerce, Google, Strategy Products and services that "just work" work better for your customer and for your business. Here's why. View Full Post
Steve Jobs in his own words October 6, 2011 Tim Peter Personal, Strategy Steve Jobs died yesterday. I can think of no one other than Jobs who can express what he meant. View Full Post
The iPhone launch that wasn't. What you can learn from the Apple's iPhone (not) 5 announcement. October 4, 2011 Tim Peter Marketing, Strategy Apple iPhone 5? What iPhone 5. Apple didn't meet expectations with its iPhone release today. Here's why that matters. View Full Post
Off-topic: Thoughts on Steve Jobs Resignation As CEO Of Apple August 25, 2011 Tim Peter Creativity, Customer Service, Leadership Quick thoughts on Steve Jobs' resignation as CEO of Apple. View Full Post
Further thoughts on the "do you need an app" question August 10, 2011 Tim Peter E-commerce Amazon's new Kindle Cloud Reader hints at why apps may not last forever. View Full Post