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MidJourney created image of robot working at a hotel front desk to illustrate why AI makes customer experience more important for your business
Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)
Artificial Intelligence (AI), Marketing, Podcast, Social Media, Strategy

Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)

Smart companies are using AI to improve their sales, marketing, and customer service. Even where the tools aren’t transformational, they’re helping businesses large and small drive greater effectiveness and efficiency.…

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MidJourney generated image of an AI-powered bear running through the forest to illustrate how to "outrun the bear" and learn to be a better marketer in the age of AI
AI is the Bear: Learning to Be a Better Marketer in the Age of AI (Thinks Out Loud Episode 422)
Artificial Intelligence (AI), Marketing, Podcast, Strategy

AI is the Bear: Learning to Be a Better Marketer in the Age of AI (Thinks Out Loud Episode 422)

The world is changing quickly. Artificial intelligence and Big Tech and changing customer behaviors are advancing rapidly. It can feel like they’re running us down like a hungry bear and…

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MidJourney-generated image of Google CEO Sundar Pichai talking to an audience to demonstrate the learnings from Big Tech's Q2 2024 earnings calls.
Taking the Long View: Big Tech’s Earnings and the State of Digital Q2 2024 (Thinks Out Loud Episode 421)
Artificial Intelligence (AI), Podcast, Strategy

Taking the Long View: Big Tech’s Earnings and the State of Digital Q2 2024 (Thinks Out Loud Episode 421)

Just as we do every quarter, it’s time to review Big Tech’s earnings. We do this because you’ll always learn something about the state of digital from what Amazon, Google,…

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Photo of office podcasting studio to illustrate how to use podcasts to bypass Big Tech companies like Amazon, Google, Facebook, Apple, and Microsoft
Can Podcasting Help Your Business Bypass the Big Tech Gatekeepers? (Thinks Out Loud Episode 413)
content marketing, Marketing, Podcast, Strategy

Can Podcasting Help Your Business Bypass the Big Tech Gatekeepers? (Thinks Out Loud Episode 413)

You’ve heard me say many times that “gatekeepers gonna gate.” That’s what they do. Woudln't it be great if there was an easy, inexpensive way to bypass Big Tech’s gatekeepers?…

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