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MidJourney generated image of a robot standing in front of a gate to represent AI as a gatekeeper
Is AI a Gatekeeper? Or is it a Key? (Thinks Out Loud Episode 437)
Artificial Intelligence (AI), Digital Transformation, E-commerce, Marketing, Podcast, Strategy

Is AI a Gatekeeper? Or is it a Key? (Thinks Out Loud Episode 437)

Some folks think that artificial intelligence is a white knight, coming to rescue their businesses from gatekeepers such as Google, Amazon, Facebook, and the rest. But is that true? Is…

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MidJourney created image of robot working at a hotel front desk to illustrate why AI makes customer experience more important for your business
Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)
Artificial Intelligence (AI), Marketing, Podcast, Social Media, Strategy

Why AI Makes Customer Experience Even More Important for Your Business (Thinks Out Loud Episode 427)

Smart companies are using AI to improve their sales, marketing, and customer service. Even where the tools aren’t transformational, they’re helping businesses large and small drive greater effectiveness and efficiency.…

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