We live in a world increasingly run by robots. But your customers are still, last time I checked, human beings. They crave connection and a little basic understanding. While you…
All the latest tech and toys in digital marketing are always cool. ChatGPT? Cool. The new Bing? Cool. Many of the innovations that Google just announced? Also cool. But do…
Well, it's official: Microsoft is gunning for Google. They're building ChatGPT-like capabilities into "the new Bing" and explicitly stating they can steal share from Google. So is this the end…
Welcome to the New Year, Big Thinkers! 2023 is now upon us. And that seems like a great time to revisit this episode that looks at how to drive business…
We're wrapping up a very busy, very eventful 2022. I suspect you are too. And the two defining characteristics of the year, from my perspective, were: Operating in an exceedingly…
