We're not just living through digital transformation, we're living through a massive transformation of our lives. A century ago, our grandparents and great grandparents lived through remarkable change with the…
It's earnings season once again. And, as always, we're taking a look at what Apple, Google, Facebook, Amazon, and Microsoft — the AGFAM; Big Tech — have to say about…
OK, Big Thinkers, Covid has finally hit your favorite little podcast, which has put us a bit behind schedule. Of course, that makes a good time to revisit the archives…
We spend a lot of time here at Thinks Out Loud and at Tim Peter & Associates thinking about digital transformation for businesses large and small. And digital transformation at…
You've heard me say "Customer Experience is Queen" many times here on Thinks Out Loud. But what does it look like when a brand really takes that principle to heart?…
