Can Facebook Deliver Sales?
Zappos says Facebook delivers visits and sales. What you can learn from them.
Agile Marketing in Real-Time: Oreo Shows How It's Done During the SuperBowl
Oreo's tweet heard 'round the world during the Superbowl offers a valuable lesson to any brand. Here's what it is.
Finding and Following Your Customer’s Digital Footprint [Updated: June, 2017]
Unsure how to use the data in your organization to improve your customer experience? My recent CXO Chat with IBM Big Data offers tips on how to do just that.
E-commerce Wrap-up (Small Business E-commerce Digest)
A quick roundup of Thinks' e-commerce and mobile commerce coverage from the past couple of weeks.
Facebook's Graph Search: The True Arrival of Social Search?
Facebook introduces Graph Search. We roundup what it means for your business.